Look at Attrition When Valuing Customer Relationships

Business Valuation UpdateVol. 19 No. 2
February 2013


Attrition is key when valuing customer relationships, and most appraisers use the multiperiod excess earnings method (MPEEM) to determine it, Thomas Zambito, a senior vice president in BDO Consulting’s Valuation Services Practice (Seattle), said at a rece ...