Develop your young BV staffers’ interpersonal skills

BVWireIssue #241-3
October 19, 2022

practice management and growth
business valuation profession, practice management

How to communicate with clients effectively is one thing young BV professionals say they need more help with from their veteran colleagues. This was one of the interesting takeaways from a panel of young valuation experts giving their perspectives on the profession during a session at the Business Valuation & Financial Litigation Super Conference hosted by NACVA.

The young generation of valuers are very tech-savvy, but interpersonal skills are a different story. Interacting with clients effectively is an acquired skill that needs to be passed down to the new generation of valuers. This can be done through some explanation, but the best way is to teach by doing—experienced experts should include young colleagues in site visits, client meetings, copy them on correspondence, invite them to a client lunch, or anything else where they can observe how to build rapport. But don’t just have them sit there—preplan some questions for them to ask. These efforts will go a long way toward developing young talent, the panel noted.

A full article, “Young BV Practitioners Speak Out About the Profession,” is in the October issue of Business Valuation Update.

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