Attrition Analysis, Revenue Growth, and Customer Mortality

BVResearch Pro
American Society of Appraisers Business Valuation Review™
Spring 2010 Volume 29, Issue 1 pp. 32-36
Richard K. Ellsworth, PE, ASA

Access the Full Article

This article and its downloads are available with a subscription to:
Already a subscriber?  Login
This article is also available for purchase.   Add to Cart >>
Need help? Contact us:
1-503-479-8200 ext 2 or sales@bvresources.com

Summary

Attrition analysis is a common method used to estimate life characteristics for grouped customer populations when informational deficiencies limit the use of more formal statistical techniques. Attrition analysis studies customer retirement behavior to estimate the mortality profile for the customer population. Attrition data may combine customer mortality and revenue growth information such that a closer examination of the inherent population retirement characteristics is necessary to accurately reflect customer survivor characteristics.
Attrition Analysis, Revenue Growth, and Customer Mortality
PDF, Size: 137 KB

Copyright American Society of Appraisers

The information contained in this product is based on content obtained by ASA from sources considered to be reliable, but is not guaranteed as to accuracy and does not purport to be complete. BVR and ASA accept no liability for the use of such information which is provided "AS IS" and with no warranties, express or implied.